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Customer Testimonials

Read what some of our many customers have to say about their experience traveling with Japan Package Tours.

"Over the past 6 years my wife and I have had the great fortune to be advised and supported by Japan Package Tours expert staff for our numerous travels to Japan. We have covered wilderness hiking, self guided multi-day walks, island hopping by ferry, art festivals, cultural events and Temple stays among a large number of great experiences. We've traveled from the tip of Hokkaido, all through Honshu, visited remote parts of Shikoku exploring ancient Temples right down to the southern extremes of Kyushu and JPT have been able to guide us all the way. On occasions we have been joined on our travels with friends from the USA and co-coordinating the whole groups arrangements through JPT has always been seamless.

We like to create itineraries that include some off-the-beaten-track destinations, authentic accommodation experiences and occasionally complex logistics but the team at Japan Package Tours always greatly exceed our expectations. Their creativity, vast knowledge of even the most obscure parts of Japan, ability to find the right places to visit and close attention to detail are simply outstanding.

JPT makes our Japanese adventures effortless, exciting and a lot of fun.""
Lindsay Roser
Lindsay Roser

Lindsay Roser

"Gerrit and I wish to congratulate you on organising one of the best holidays we've ever taken. And we've done quite a few at our age!

We had a brilliant time, hotels were fantastic, suggested itinerary was spot on, directions and train information so accurate.

We rate you 10/10 as a travel agent. Every question answered promptly, everything promised arrived in our package. Even the weather was perfect. And I was so worried after the typhoon.

Thank you so much. (We wish you specialised in many countries!!)"
Mary and Gerrit Thomassen
"Hi Rebecca and Haydn, I thought we'd touch base and give you some feedback on our trip which we thought was just great.

Tokyo: We went to a fabulous digital art exhibition called "Team Lab Borderless" in Odaiba. Also an exhibition focussed on cats at the Hotel Gajoen in Meguro. Both the hotel and the exhibition were spectacular. We also enjoyed really good ramen at Mutekiya in Ikebukuro and at Tokyo Underground Ramen at Ikebukuro Station.

Matsushima Bay: One of the highlights. Loved the cruise around the bay and the ryokan was very good. Also the Zuiganji Temple and surrounding gardens were lovely. There seemed to be someone very important there being shown around and followed by lots of security and camermen. He was a cool dude - think he was Japan's answer to Prince Harry!

Sendai: We were lucky to be there to see the Sendai Aoba Matsuri (sparrow dance festival) and did a lovely day trip to 'Yamadera' Mountain Temple. Also visited Mitsui Outlet and picked up a "Coach" handbag reduced from $1080 to $280 - what's not to love about that! Had more ramen at the Ippudo chain.

Ichinoseki: Enjoyed the boat trip through Geibikei Gorge especially the singing. The next day we went to Hiraizumi to look at the temples and gardens but it absolutely poured with rain. Still enjoyed it though.

Morioka: We were lucky enough to wander into a bar called "Robin's Nest" (a Japanese jazz and music bar) near our hotel and the two young guys there were particularly helpful in suggesting things to do and where to eat. Rather bizarre that it was called "Robin''s Nest" after an English TV show in the 70s but you two will be too young to remember it! We went to the see the "Rock Splitting Cherry Tree" which was totally underwhelming but had a very nice dinner at an upmarket steak house that night. Also enjoyed the day trip to the samurai houses at Kakunodate. As on most days, the weather was fantastic there.

Oirase Keiryu: Loved the walk and the ryokan. Had a very special French degustation menu as good as we have had anywhere in France. Following the walk, the bus trip over the still snow covered mountains was also very nice.

Hirosaki: Enjoyed going to the castle and the precinct around it including all the craft. Saw some very weird Cosplay folk there!

Hakodate: Loved the fish market and spent some time at the brick warehouses. We went a little out of the main town to go to a restaurant serving Okonomiyaki. The woman running the place and her husband were about 90 years old and she added up the bill using something akin to an abacus! Followed that up by going to a very small bar in a little alleyway that was full of Japanese. They couldn't believe we came to Hakodate from Australia and asked if we were celebrities! Enjoyed going to Onuma and we were lucky in that there was hardly anyone there.

Otaru: Grew to like this town and we loved the guesthouse there.

Sapporo: It was our fault to cut back the time in Sapporo but we wish we hadn't and will definitely go back there again. It appears we are going to be on Japanese TV after a film crew followed us around for about an hour. We went to Sapporo Ramen Republic on the 10th floor of the ESTA shopping mall. The crew filmed us choosing where to eat, eating the ramen (not a good look!), and then took us off to be interviewed followed by signing privacy waiver forms. It appears they are doing a two hour documentary on Japanese noodles - ramen vs udon vs soba. There was a "too cool for school" producer, cameraman, sound guy and interpreter. They were very nice and we had a lot of fun with them. And if you have got the impression that we like ramen more than tongue, then you're absolutely right!

Narita: Got an upgrade to a rather large suite at the Hilton so that was a very nice way to finish off the trip.

So that's it from us. Thank you so very much for organising all of the trip for us and being so patient with our postponements. At this stage, we may go to Japan again next year as we'd like to go snow shoeing in Japan. So we'll be in touch about all of that at some stage.

With very best wishes to you both from David and me.""
Shayne Barmer
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